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Call Center ManagerDirect-Hire
Job Number: 20996 Location: Phoenix, Arizona
Posted On: 06/22/2017 Pay Rate: $65,000.00 / yearly
Description:

About the Company

 

This state-of-the-art healthcare organization specializes in the modalities of neurophysiology and they are growing fast! Their primary focus is on the consultation and performance of neurodiagnostic procedures for various specialists through out the states of Arizona and Texas. This company currently has an immediate need for an experienced and professional Call Center Manager to join their team!

 

Responsibilities of the Call Center Manager

 

- Lead a small call center team handling calls regarding patient scheduling and insurance coverage
- Collaborate with leadership team to establish goals and metrics
- Support team members to identify individual goals
- Develop skill sets to excel employee roles
- Promote positive attitude at all times
- Engage in high customer service standards

 

 

Qualifications:

Required Qualifications of the Call Center Manager

 

- 1+ years of recent management experience in a call center environment a must
- Bachelor's Degree in management/business or equivalent experience required
- Excellent communication skills are important to succeed in this role
- MS office experience required
- Must be able to successfully pass a Criminal Background Check and Drug Screen

 

Compensation for the Call Center Manager

 

Call Center Manager - Direct Hire, $55K-$65K per year, Full Time.

Contact: Acclivity Healthcare
8800 E. Chaparral Rd.
Suite 105
Scottsdale, Arizona 85250
(480) 551-1311 Office
(480) 551-1411 Fax
(800) 813-4565 Toll Free
(800) 813-4717 Toll Free Fax
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